RoyalSoft Acid Pro Neutralizer System

Do I need a water neutralizer?

If your home has acidic water (pH below 7.0), a neutralizer is strongly recommended. Acidic water is corrosive — it slowly dissolves copper pipes, eats through fixtures and fittings, damages water heaters, and can leach metals into your drinking water. A neutralizer stops that damage before it starts. A free in-home water test from Clean Water Pro will confirm your pH level and tell you exactly what your water needs.

How do I know if my water is acidic?

The most reliable way is a water test — Clean Water Pro offers a free in-home test that measures your exact pH level. There are a few telltale signs with low pH: blue-green staining on sinks and tubs, pinhole leaks in copper pipes, a metallic or bitter taste in your water, or corrosion around faucets and fixtures. Any of these is a strong indication that your water's pH is too low.

What are the signs of acidic water?

The most visible sign is blue-green staining — that distinctive teal discoloration you'll see on sinks, tubs, and shower floors is copper residue leaching out of corroded pipes. Other signs include pinhole leaks in copper plumbing, a metallic taste in your tap water, greenish buildup around faucet aerators and drain openings, and premature failure of water-using appliances like water heaters and washing machines.

Is low pH water dangerous?

Consistently drinking water with a very low pH can be a health concern, particularly because acidic water tends to leach metals — including copper and lead — from your plumbing as it travels to your tap. Elevated copper and lead levels in drinking water are associated with serious health risks over time. Neutralizing your water to a safe, balanced pH eliminates this risk and gives you confidence in the water your family drinks every day.

Why do I have blue-green stains in my sink?

Those stains are dissolved copper — and they're a direct sign that your water is acidic. When water with a low pH flows through copper pipes, it slowly dissolves the pipe material, carrying copper particles along with it. When that water sits in your sink or tub, the copper oxidizes and leaves behind that distinctive blue-green residue.

Do I need a neutralizer and a softener?

It depends on your water test results — and that's exactly why we test first. Many homes in Westchester, Putnam, and Dutchess County deal with both acidic water and hard water at the same time, in which case both systems are recommended. The Acid Pro is typically installed first (at the point of entry) to raise pH, followed by the RoyalSoft softener to remove hardness minerals. The two systems work together seamlessly — and your Clean Water Pro expert can size and configure both in a single installation visit.

How big of a neutralizer do I need?

The right size depends on your household's water usage and flow rate requirements. The RoyalSoft Acid Pro is available in two configurations: the 10×54 (1 cu. ft. of calcite media, 18 gpm flow rate) for most standard residential applications, and the larger 13×54 (3 cu. ft. of calcite media, 20 gpm) for higher-demand homes or light commercial use. Your Clean Water Pro expert will assess your flow rate, pipe size, and water usage during your free in-home consultation and recommend the right fit.